Our verdict
Twenty and EspoCRM are both full-suite tools for restaurants. On our independent rubric, Twenty scores 4.5/5 versus 4.0/5 for EspoCRM. Choose Twenty if you're Developer teams replacing Salesforce/HubSpot on their own infrastructure or Teams requiring unlimited custom objects and data model flexibility; choose EspoCRM if you're Small-to-mid-size teams wanting a clean, modern open-source CRM or Privacy-first organizations hosting data on their own infrastructure.
Side-by-side comparison
| Metric | Twenty | EspoCRM |
|---|---|---|
| Editorial score | 4.5/5 | 4.0/5 |
| G2 rating | — | 4.6/5 (23) |
| Capterra rating | — | — |
| Starting price | Free (self-hosted) | Free (self-hosted); extensions from $260 one-time per instance |
| Free tier | ||
| Free trial | ||
| Integrations | 8 · n8n, Zapier, Claude (MCP)… | 7 · Outlook (paid extension), Google Calendar/Contacts (paid extension), Mailchimp (paid extension)… |
| Best for | Developer teams replacing Salesforce/HubSpot on their own infrastructure, Teams requiring unlimited custom objects and data model flexibility, Organizations wanting AI-native CRM with MCP server integration | Small-to-mid-size teams wanting a clean, modern open-source CRM, Privacy-first organizations hosting data on their own infrastructure, Developers who need an extensible, AGPLv3 codebase |
| Category | full-suite | full-suite |
| Founded | 2023 | 2014 |
| HQ | San Francisco, CA, USA | Chernivtsi, Ukraine |
A teal check marks the stronger option on each measurable row. Ratings are sourced from G2/Capterra with attribution on each listing.
Twenty
- 45k+ GitHub stars — fastest-growing open-source CRM in 2026
- Exceptional data model flexibility via custom objects
- AI-native architecture with MCP server support
- Docker self-hosting with zero-op managed cloud alternative
- Row-level permissions require paid Organization tier
- Relatively new (production-ready only since v2.1 in April 2026)
- Limited native integrations (relies on API/webhooks)
EspoCRM
- Modern, intuitive UI that is faster to adopt than legacy open-source CRMs
- Actively maintained: v9.3.8 released June 2026
- Free core covers contacts, pipeline, email campaigns, and support cases
- Highly customisable with Entity Manager without touching code
- Advanced reporting, BPM, quoting, and invoicing require paid extensions ($260–$395 per instance)
- Extension costs can add up for feature-complete deployments
- G2 review base is small (23 reviews)
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