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EspoCRM

EspoCRM is a free, open-source web CRM licensed under AGPLv3 and available for self-hosting on any Linux/Windows server. It provides contact management, sales pipeline, email campaigns, support cases, and customer portal out of the box, with optional paid extensions for advanced reporting, sales quoting, and project management, plus a managed cloud edition.

4/5(23 reviews)full-suiteFree (self-hosted core)

Our verdict

Last verified Aug 25, 2026

Clean modern interface, active development, free self-hosted core with good base features and a $15/user/mo cloud option — score moderated by key capabilities (reporting, quoting) gated behind paid per-instance extensions and a small review base.

Rating
4/5
23 reviews
Users
0
Verified users
Starting at
Free (self-hosted core)
open-source core (AGPLv3, free self-hosted); official extensions sold as one-time per-instance purchases; EspoCRM Cloud from $15/user/month (Basic, min 3 users) with official extensions included
Category
full-suite
Market segment

Key Features

Contacts, Accounts, Leads, Opportunities pipeline
Email synchronisation, templates, bulk campaigns
Support cases with customer self-service portal
Knowledge base
Web-to-Lead forms
Entity Manager for custom fields and relationships without coding
Role and team-based access control
Advanced reporting (paid Advanced Pack extension)
Quotes, invoices, inventory (paid Sales Pack extension)
Project management with Gantt and Kanban (paid extension)

Pros & cons

Pros

  • Modern, intuitive UI that is faster to adopt than legacy open-source CRMs
  • Actively maintained with regular releases
  • Free core covers contacts, pipeline, email campaigns, and support cases
  • Highly customisable with Entity Manager without touching code
  • Cloud edition includes all official extensions at no additional cost

Cons

  • Advanced reporting, BPM, quoting, and invoicing require paid one-time per-instance extensions
  • Extension costs can add up for feature-complete self-hosted deployments
  • G2 review base is small (23 reviews)

Detailed Information

No information available for Inventory Tracking Methods.

Best For

Small-to-mid-size teams wanting a clean, modern open-source CRMPrivacy-first organizations hosting data on their own infrastructureDevelopers who need an extensible, AGPLv3 codebase

Not ideal for

Teams needing advanced reporting or quoting without paying for extensionsLarge enterprises requiring complex ERP-level workflows out of the box

Integrations

Outlook (paid extension)
Google Calendar/Contacts (paid extension)
Mailchimp (paid extension)
Zoom
Twilio / Asterisk / 3CX VoIP (paid extension)
Stripe (paid extension)
REST API (built-in)

Frequently Asked Questions

Quick Navigation

0 verified users

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Additional Information

Category
full-suite
Price Range
Free (self-hosted core); Cloud from $15/user/mo
Pricing Model
open-source core (AGPLv3, free self-hosted); official extensions sold as one-time per-instance purchases; EspoCRM Cloud from $15/user/month (Basic, min 3 users) with official extensions included

Company

Founded
2014
Headquarters
Chernivtsi, Ukraine