EspoCRM
EspoCRM is a free, open-source web CRM licensed under AGPLv3 and available for self-hosting on any Linux/Windows server. It provides contact management, sales pipeline, email campaigns, support cases, and customer portal out of the box, with optional paid extensions for advanced reporting, sales quoting, and project management, plus a managed cloud edition.
Our verdict
Clean modern interface, active development, free self-hosted core with good base features and a $15/user/mo cloud option — score moderated by key capabilities (reporting, quoting) gated behind paid per-instance extensions and a small review base.
Key Features
Pros & cons
Pros
- Modern, intuitive UI that is faster to adopt than legacy open-source CRMs
- Actively maintained with regular releases
- Free core covers contacts, pipeline, email campaigns, and support cases
- Highly customisable with Entity Manager without touching code
- Cloud edition includes all official extensions at no additional cost
Cons
- Advanced reporting, BPM, quoting, and invoicing require paid one-time per-instance extensions
- Extension costs can add up for feature-complete self-hosted deployments
- G2 review base is small (23 reviews)
Detailed Information
No information available for Inventory Tracking Methods.
Best For
Not ideal for
Integrations
Frequently Asked Questions
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Additional Information
- Category
- full-suite
- Price Range
- Free (self-hosted core); Cloud from $15/user/mo
- Pricing Model
- open-source core (AGPLv3, free self-hosted); official extensions sold as one-time per-instance purchases; EspoCRM Cloud from $15/user/month (Basic, min 3 users) with official extensions included
Company
- Founded
- 2014
- Headquarters
- Chernivtsi, Ukraine
- Website
- www.espocrm.com