Our verdict
FluentCRM and 1CRM are both full-suite tools for restaurants. On our independent rubric, FluentCRM scores 4.1/5 versus 4.0/5 for 1CRM. 1CRM is the cheaper entry point (Free up to 3 users (on-premise Startup Edition); $405/user one-time perpetual (Professional on-premise)). Choose FluentCRM if you're WordPress site owners replacing Mailchimp/ActiveCampaign with a flat-fee, self-hosted stack or Course creators and membership sites (deep LMS and membership plugin integrations); choose 1CRM if you're Small-to-mid-size teams wanting all-in-one CRM, order management, and project tracking or Agencies managing client projects alongside CRM workflows.
Side-by-side comparison
| Metric | FluentCRM | 1CRM |
|---|---|---|
| Editorial score | 4.1/5 | 4.0/5 |
| G2 rating | — | 4.3/5 (36) |
| Capterra rating | — | — |
| Starting price | $129/year (1 site; listed at $103/year with current 20% discount) | Free up to 3 users (on-premise Startup Edition); $405/user one-time perpetual (Professional on-premise) |
| Free tier | ||
| Free trial | ||
| Integrations | 22 · WooCommerce, Easy Digital Downloads, SureCart… | 15 · Zoom, Gmail, Google Maps… |
| Best for | WordPress site owners replacing Mailchimp/ActiveCampaign with a flat-fee, self-hosted stack, Course creators and membership sites (deep LMS and membership plugin integrations), Agencies managing email automation across many client sites | Small-to-mid-size teams wanting all-in-one CRM, order management, and project tracking, Agencies managing client projects alongside CRM workflows, Self-hosters wanting a perpetual licence with annual support renewals |
| Category | full-suite | full-suite |
| Founded | 2020 | 2005 |
| HQ | — | Victoria, BC, Canada |
A teal check marks the stronger option on each measurable row. Ratings are sourced from G2/Capterra with attribution on each listing.
FluentCRM
- 80,000+ active installations — most-deployed self-hosted WordPress CRM
- Unlimited contacts and email sends on flat annual pricing
- Free core plugin covers campaigns, automation, and contact management
- Deep e-commerce, LMS, and membership plugin integrations
- Email-marketing-centric — no traditional sales deal pipeline
- WordPress-only; unusable outside a WordPress site
- Email deliverability depends on your own SMTP/sending service
1CRM
- Transparent on-premise perpetual pricing with annual support option
- Every tier includes order management and project tracking (no module upsells)
- Free 3-user on-premise Startup Edition with no time limit
- WooCommerce and eCommerce integration included
- G2 review base is small (36 reviews)
- Free on-premise edition cannot be updated as the product evolves
- Enterprise-grade customisation requires the $585/user perpetual Enterprise tier
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