Our verdict
EspoCRM and Krayin CRM are both full-suite tools for restaurants. On our independent rubric, EspoCRM scores 4.0/5 versus 4.0/5 for Krayin CRM. Choose EspoCRM if you're Small-to-mid-size teams wanting a clean, modern open-source CRM or Privacy-first organizations hosting data on their own infrastructure; choose Krayin CRM if you're PHP/Laravel teams wanting a self-hosted CRM they can extend or SMEs needing multi-channel support (email, WhatsApp, VoIP).
Side-by-side comparison
| Metric | EspoCRM | Krayin CRM |
|---|---|---|
| Editorial score | 4.0/5 | 4.0/5 |
| G2 rating | 4.6/5 (23) | — |
| Capterra rating | — | — |
| Starting price | Free (self-hosted); extensions from $260 one-time per instance | Free (self-hosted) |
| Free tier | ||
| Free trial | ||
| Integrations | 7 · Outlook (paid extension), Google Calendar/Contacts (paid extension), Mailchimp (paid extension)… | 10 · Gmail, Outlook, Yahoo Mail… |
| Best for | Small-to-mid-size teams wanting a clean, modern open-source CRM, Privacy-first organizations hosting data on their own infrastructure, Developers who need an extensible, AGPLv3 codebase | PHP/Laravel teams wanting a self-hosted CRM they can extend, SMEs needing multi-channel support (email, WhatsApp, VoIP), Organizations requiring a free, production-ready CRM with 22k+ GitHub community |
| Category | full-suite | full-suite |
| Founded | 2014 | 2021 |
| HQ | Chernivtsi, Ukraine | Noida, India |
A teal check marks the stronger option on each measurable row. Ratings are sourced from G2/Capterra with attribution on each listing.
EspoCRM
- Modern, intuitive UI that is faster to adopt than legacy open-source CRMs
- Actively maintained: v9.3.8 released June 2026
- Free core covers contacts, pipeline, email campaigns, and support cases
- Highly customisable with Entity Manager without touching code
- Advanced reporting, BPM, quoting, and invoicing require paid extensions ($260–$395 per instance)
- Extension costs can add up for feature-complete deployments
- G2 review base is small (23 reviews)
Krayin CRM
- Completely free under MIT license — no per-user cost
- 22,000+ GitHub stars, actively maintained by Webkul
- Broad multi-channel integrations (VoIP, WhatsApp, social)
- Multi-tenant SaaS deployment support via extension
- Laravel/PHP stack limits non-PHP shops
- Advanced features (SaaS, some integrations) require paid extensions
- UI is functional but less polished than Twenty
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