Our verdict
1CRM and EspoCRM are both full-suite tools for restaurants. On our independent rubric, 1CRM scores 4.0/5 versus 4.0/5 for EspoCRM. 1CRM is the cheaper entry point (Free up to 3 users (on-premise Startup Edition); $405/user one-time perpetual (Professional on-premise)). Choose 1CRM if you're Small-to-mid-size teams wanting all-in-one CRM, order management, and project tracking or Agencies managing client projects alongside CRM workflows; choose EspoCRM if you're Small-to-mid-size teams wanting a clean, modern open-source CRM or Privacy-first organizations hosting data on their own infrastructure.
Side-by-side comparison
| Metric | 1CRM | EspoCRM |
|---|---|---|
| Editorial score | 4.0/5 | 4.0/5 |
| G2 rating | 4.3/5 (36) | 4.6/5 (23) |
| Capterra rating | — | — |
| Starting price | Free up to 3 users (on-premise Startup Edition); $405/user one-time perpetual (Professional on-premise) | Free (self-hosted); extensions from $260 one-time per instance |
| Free tier | ||
| Free trial | ||
| Integrations | 15 · Zoom, Gmail, Google Maps… | 7 · Outlook (paid extension), Google Calendar/Contacts (paid extension), Mailchimp (paid extension)… |
| Best for | Small-to-mid-size teams wanting all-in-one CRM, order management, and project tracking, Agencies managing client projects alongside CRM workflows, Self-hosters wanting a perpetual licence with annual support renewals | Small-to-mid-size teams wanting a clean, modern open-source CRM, Privacy-first organizations hosting data on their own infrastructure, Developers who need an extensible, AGPLv3 codebase |
| Category | full-suite | full-suite |
| Founded | 2005 | 2014 |
| HQ | Victoria, BC, Canada | Chernivtsi, Ukraine |
A teal check marks the stronger option on each measurable row. Ratings are sourced from G2/Capterra with attribution on each listing.
1CRM
- Transparent on-premise perpetual pricing with annual support option
- Every tier includes order management and project tracking (no module upsells)
- Free 3-user on-premise Startup Edition with no time limit
- WooCommerce and eCommerce integration included
- G2 review base is small (36 reviews)
- Free on-premise edition cannot be updated as the product evolves
- Enterprise-grade customisation requires the $585/user perpetual Enterprise tier
EspoCRM
- Modern, intuitive UI that is faster to adopt than legacy open-source CRMs
- Actively maintained: v9.3.8 released June 2026
- Free core covers contacts, pipeline, email campaigns, and support cases
- Highly customisable with Entity Manager without touching code
- Advanced reporting, BPM, quoting, and invoicing require paid extensions ($260–$395 per instance)
- Extension costs can add up for feature-complete deployments
- G2 review base is small (23 reviews)
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