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ERPNext

ERPNext is a free, open-source (GPL-3) full ERP suite built on the Frappe Framework, with a native CRM module covering lead and opportunity management, customer profiles, activity tracking, and quotation-to-order workflow. It is self-hostable via Docker or Frappe Cloud and targets SMBs to mid-market companies across manufacturing, distribution, services and nonprofits.

4.2/5(46 reviews)erp-suiteFree (self-hosted)

Our verdict

Last verified Jun 12, 2026

Exceptional breadth (13+ modules, 35.5k GitHub stars) and zero license cost; CRM module solid but not best-in-class compared to the broader Frappe CRM standalone app; steep initial setup curve.

Rating
4.2/5
46 reviews
Users
0
Verified users
Starting at
Free (self-hosted)
open-source; Frappe Cloud managed hosting from $5/month
Category
erp-suite
Market segment

Key Features

Lead capture and classification
Visual opportunity pipeline with probability weighting
Customer 360° view with communication history
Automated quotation and sales-order generation
SLA tracking and helpdesk/ticketing
Email campaigns and newsletter module
13+ integrated modules (Accounting, Inventory, HR, Manufacturing, etc.)
Frappe CRM standalone app also available

Pros & cons

Pros

  • Completely free and open-source (GPL-3)
  • 35.5k GitHub stars — one of the most widely adopted open-source ERPs
  • CRM integrates natively with full ERP: accounting, inventory, HR
  • Active Frappe Cloud managed-hosting option from $5/month
  • v16 (Jan 2026) brought major UI refresh and performance improvements

Cons

  • CRM module lags the dedicated Frappe CRM app in UX polish
  • Complex initial setup; requires technical expertise
  • Large feature surface can overwhelm teams that need only CRM

Detailed Information

No information available for Inventory Tracking Methods.

Best For

SMBs and mid-market teams that want CRM tightly linked to accounting, inventory and manufacturingOrganisations in manufacturing, distribution, healthcare or nonprofit sectorsPrivacy-first teams wanting a fully open-source stack

Not ideal for

Pure sales teams needing a standalone CRM without the full ERP overheadNon-technical teams without developer or Frappe partner support

Integrations

PayPal
Stripe
Google Workspace (Gmail, Calendar)
Exotel / Twilio (telephony)
WooCommerce
Shopify
Slack
REST API

ROI Calculator

Frequently Asked Questions

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0 verified users

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Additional Information

Category
erp-suite
Price Range
Free (self-hosted)
Pricing Model
open-source; Frappe Cloud managed hosting from $5/month

Company Information