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EGroupware

EGroupware is a free, open-source groupware suite from Germany that bundles CRM contact management, calendar, email, project management, file sharing, and video conferencing in a self-hosted web application. Its CRM module links contacts, tasks, emails, tickets, and documents in a unified customer view, targeting SMEs, public authorities, and educational institutions that need a GDPR-compliant, on-premise Microsoft 365 alternative.

3.9/5full-suiteFree (Community edition, self-hosted)

Our verdict

Last verified Jun 12, 2026

Solid full-suite groupware with a real CRM module; transparent free-to-paid pricing tiers; strong GDPR/Germany story; recent v26.2 (Feb 2026) shows active development; scores slightly lower on segment fit (CRM capability is functional but not sales-pipeline-deep) and no aggregateRatings — reputation scored from 20+ years of active development and documented SME adoption.

Rating
3.9/5
Editorial score
Users
0
Verified users
Starting at
Free (Community edition, self-hosted)
subscription
Category
full-suite
Market segment

Key Features

CRM module: unified customer view linking contacts, tasks, emails, and tickets
Addressbook with custom fields and CRM-process integration
Template-based document generation from CRM data (offers, invoices)
Calendar and scheduling with resource booking
Integrated email client
Project and task management (Infolog)
File server with granular permissions
Kanban workflow boards
Ticket/helpdesk system
AI integration (RAG search, translation, draft generation) as of v26.2
Video conferencing via Jitsi and BigBlueButton
Chat via Rocket.Chat integration

Pros & cons

Pros

  • Community edition is fully free and open-source (unlimited users)
  • Genuine CRM module with contact-centric task, email, and document linking
  • Made in Germany — strong GDPR compliance and EU data residency
  • Active development: version 26.2 released February 2026 with modernized UI
  • Scales from 2-person teams to large enterprise flat-rate plans

Cons

  • CRM is contact-management-centric rather than sales-pipeline-focused
  • On-premise paid edition (EPL Smart) pricing requires minimum 10 concurrent users
  • UI modernization is still in progress — older modules can feel dated
  • Commercial add-ons (Collabora, Rocket.Chat) increase total cost

Detailed Information

No information available for Inventory Tracking Methods.

Best For

SMEs and public-sector organizations needing a self-hosted Microsoft 365 alternativeGerman/EU teams with strict GDPR and data-sovereignty requirementsOrganizations wanting CRM, email, calendar, and document collaboration in one system

Not ideal for

Teams needing a dedicated sales CRM with pipeline automation and lead scoringVery small businesses wanting a quick SaaS setup with zero infrastructure overheadOrganizations outside the EU who do not need German-hosted compliance guarantees

Integrations

Collabora Online
Rocket.Chat
Jitsi
BigBlueButton
Guacamole (remote desktop)
Placetel CTI (telephone system)
Univention UCS (LDAP/AD)
SAML 2.0
SpamTitan

ROI Calculator

Frequently Asked Questions

Quick Navigation

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Additional Information

Category
full-suite
Price Range
Free (Community); EPL Smart from €62.50/mo (10+ concurrent users)
Pricing Model
subscription

Company Information

www.egroupware.org