Back to Directory
Bitrix24 On-Premise logo

Bitrix24 On-Premise

Bitrix24 On-Premise is a self-hosted edition of the Bitrix24 platform, delivering a full CRM (leads, contacts, deals, pipelines), collaboration tools, telephony, project management and website builder on your own servers with full source-code access. It is sold as a perpetual per-server licence starting at $3,590 for 50 users and targets medium-to-large enterprises that require data sovereignty.

3.9/5(608 reviews)crm-platform$3,590 one-time (Business, 50 users)

Our verdict

Last verified Jun 12, 2026

Broadest all-in-one feature set in this list with native telephony and AI CoPilot; strong 608-review G2 base; but premium perpetual licence cost and heavy footprint make it overkill for small teams.

4.1(608)
G2
Rating
3.9/5
608 reviews
Users
0
Verified users
Starting at
$3,590 one-time (Business, 50 users)
perpetual licence + 50% annual renewal for support/updates
Category
crm-platform
Market segment

Key Features

CRM with leads, contacts, deals and visual pipeline
Omnichannel contact centre (email, telephony, live chat, social)
Virtual PBX and click-to-call
AI CoPilot for call transcription and deal field auto-completion
Project and task management
Document management and collaboration
Website builder and landing pages
Full source-code access for customisation
REST API and SOAP web services
Two-factor authentication and 256-bit SSL

Pros & cons

Pros

  • Comprehensive suite: CRM + telephony + collaboration + project management
  • Full source-code access with REST API
  • Active G2 review base (608 reviews, 4.1 stars)
  • 30-day free trial available
  • AI CoPilot for call transcription and deal automation

Cons

  • High upfront cost ($3,590 minimum)
  • Annual renewal fee (50% of original price) to maintain updates
  • Complex to self-host and maintain at scale
  • Heavy feature set can overwhelm smaller teams

Detailed Information

No information available for Inventory Tracking Methods.

Best For

Mid-to-large organisations that need a full CRM + collaboration suite on-premisesCompanies with strict data-residency or compliance requirementsTeams wanting native telephony, helpdesk and project management alongside CRM

Not ideal for

Small startups on tight budgets (starting licence is $3,590)Teams that need a pure open-source stack with community support

Integrations

Active Directory / LDAP
1C (accounting)
REST API (open-platform ecosystem)
Telephony providers (VoIP)
Email (IMAP/SMTP)

ROI Calculator

Frequently Asked Questions

Quick Navigation

0 verified users

Get a Free Demo of Bitrix24 On-Premise

Fill out the form below and we'll connect you with the right solution provider. 100% free, no obligation.

What happens next? We'll match you with up to 3 qualified vendors who will reach out to provide custom quotes and demos. No spam, no obligation.

By submitting this form, you agree to be contacted by solution providers. We respect your privacy.

Additional Information

Category
crm-platform
Price Range
From $3,590 (50 users, one-time)
Pricing Model
perpetual licence + 50% annual renewal for support/updates

Company Information

www.bitrix24.com/self-hosted/