Our verdict
Twenty and 1CRM are both full-suite tools for restaurants. On our independent rubric, Twenty scores 4.5/5 versus 4.0/5 for 1CRM. Choose Twenty if you're Developer teams replacing Salesforce/HubSpot on their own infrastructure or Teams requiring unlimited custom objects and data model flexibility; choose 1CRM if you're Small-to-mid-size teams wanting all-in-one CRM, order management, and project tracking or Agencies managing client projects alongside CRM workflows.
Side-by-side comparison
| Metric | Twenty | 1CRM |
|---|---|---|
| Editorial score | 4.5/5 | 4.0/5 |
| G2 rating | — | 4.3/5 (36) |
| Capterra rating | — | — |
| Starting price | Free (self-hosted) | Free up to 3 users (on-premise Startup Edition); $405/user one-time perpetual (Professional on-premise) |
| Free tier | ||
| Free trial | ||
| Integrations | 8 · n8n, Zapier, Claude (MCP)… | 15 · Zoom, Gmail, Google Maps… |
| Best for | Developer teams replacing Salesforce/HubSpot on their own infrastructure, Teams requiring unlimited custom objects and data model flexibility, Organizations wanting AI-native CRM with MCP server integration | Small-to-mid-size teams wanting all-in-one CRM, order management, and project tracking, Agencies managing client projects alongside CRM workflows, Self-hosters wanting a perpetual licence with annual support renewals |
| Category | full-suite | full-suite |
| Founded | 2023 | 2005 |
| HQ | San Francisco, CA, USA | Victoria, BC, Canada |
A teal check marks the stronger option on each measurable row. Ratings are sourced from G2/Capterra with attribution on each listing.
Twenty
- 45k+ GitHub stars — fastest-growing open-source CRM in 2026
- Exceptional data model flexibility via custom objects
- AI-native architecture with MCP server support
- Docker self-hosting with zero-op managed cloud alternative
- Row-level permissions require paid Organization tier
- Relatively new (production-ready only since v2.1 in April 2026)
- Limited native integrations (relies on API/webhooks)
1CRM
- Transparent on-premise perpetual pricing with annual support option
- Every tier includes order management and project tracking (no module upsells)
- Free 3-user on-premise Startup Edition with no time limit
- WooCommerce and eCommerce integration included
- G2 review base is small (36 reviews)
- Free on-premise edition cannot be updated as the product evolves
- Enterprise-grade customisation requires the $585/user perpetual Enterprise tier
Not sure which fits your restaurant?
Answer five quick questions and get a ranked, honest shortlist for your operation.