Our verdict
SuiteCRM and Krayin CRM are both full-suite tools for restaurants. On our independent rubric, SuiteCRM scores 4.3/5 versus 4.0/5 for Krayin CRM. Choose SuiteCRM if you're Teams migrating from Salesforce seeking open-source parity or IT-backed deployments at companies of 50–500 employees; choose Krayin CRM if you're PHP/Laravel teams wanting a self-hosted CRM they can extend or SMEs needing multi-channel support (email, WhatsApp, VoIP).
Side-by-side comparison
| Metric | SuiteCRM | Krayin CRM |
|---|---|---|
| Editorial score | 4.3/5 | 4.0/5 |
| G2 rating | 4.2/5 (97) | — |
| Capterra rating | — | — |
| Starting price | Free (self-hosted community edition) | Free (self-hosted) |
| Free tier | ||
| Free trial | ||
| Integrations | 13 · Outlook, Xero, QuickBooks… | 10 · Gmail, Outlook, Yahoo Mail… |
| Best for | Teams migrating from Salesforce seeking open-source parity, IT-backed deployments at companies of 50–500 employees, Organizations needing full CRM depth with no licensing cost | PHP/Laravel teams wanting a self-hosted CRM they can extend, SMEs needing multi-channel support (email, WhatsApp, VoIP), Organizations requiring a free, production-ready CRM with 22k+ GitHub community |
| Category | full-suite | full-suite |
| Founded | 2013 | 2021 |
| HQ | Stirling, Scotland, UK | Noida, India |
A teal check marks the stronger option on each measurable row. Ratings are sourced from G2/Capterra with attribution on each listing.
SuiteCRM
- Salesforce-level feature depth at zero licensing cost
- Unlimited users on self-hosted community edition
- Actively maintained with regular releases (v7.15.1, March 2026)
- Open REST API included at no extra cost
- Steep technical setup and administration curve
- Default UI feels dated compared to modern SaaS CRMs
- Reporting and customisation requires developer skills for complex use cases
Krayin CRM
- Completely free under MIT license — no per-user cost
- 22,000+ GitHub stars, actively maintained by Webkul
- Broad multi-channel integrations (VoIP, WhatsApp, social)
- Multi-tenant SaaS deployment support via extension
- Laravel/PHP stack limits non-PHP shops
- Advanced features (SaaS, some integrations) require paid extensions
- UI is functional but less polished than Twenty
Not sure which fits your restaurant?
Answer five quick questions and get a ranked, honest shortlist for your operation.