Our verdict
SuiteCRM and 1CRM are both full-suite tools for restaurants. On our independent rubric, SuiteCRM scores 4.3/5 versus 4.0/5 for 1CRM. Choose SuiteCRM if you're Teams migrating from Salesforce seeking open-source parity or IT-backed deployments at companies of 50–500 employees; choose 1CRM if you're Small-to-mid-size teams wanting all-in-one CRM, order management, and project tracking or Agencies managing client projects alongside CRM workflows.
Side-by-side comparison
| Metric | SuiteCRM | 1CRM |
|---|---|---|
| Editorial score | 4.3/5 | 4.0/5 |
| G2 rating | 4.2/5 (97) | 4.3/5 (36) |
| Capterra rating | — | — |
| Starting price | Free (self-hosted community edition) | Free up to 3 users (on-premise Startup Edition); $405/user one-time perpetual (Professional on-premise) |
| Free tier | ||
| Free trial | ||
| Integrations | 13 · Outlook, Xero, QuickBooks… | 15 · Zoom, Gmail, Google Maps… |
| Best for | Teams migrating from Salesforce seeking open-source parity, IT-backed deployments at companies of 50–500 employees, Organizations needing full CRM depth with no licensing cost | Small-to-mid-size teams wanting all-in-one CRM, order management, and project tracking, Agencies managing client projects alongside CRM workflows, Self-hosters wanting a perpetual licence with annual support renewals |
| Category | full-suite | full-suite |
| Founded | 2013 | 2005 |
| HQ | Stirling, Scotland, UK | Victoria, BC, Canada |
A teal check marks the stronger option on each measurable row. Ratings are sourced from G2/Capterra with attribution on each listing.
SuiteCRM
- Salesforce-level feature depth at zero licensing cost
- Unlimited users on self-hosted community edition
- Actively maintained with regular releases (v7.15.1, March 2026)
- Open REST API included at no extra cost
- Steep technical setup and administration curve
- Default UI feels dated compared to modern SaaS CRMs
- Reporting and customisation requires developer skills for complex use cases
1CRM
- Transparent on-premise perpetual pricing with annual support option
- Every tier includes order management and project tracking (no module upsells)
- Free 3-user on-premise Startup Edition with no time limit
- WooCommerce and eCommerce integration included
- G2 review base is small (36 reviews)
- Free on-premise edition cannot be updated as the product evolves
- Enterprise-grade customisation requires the $585/user perpetual Enterprise tier
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