Our verdict
Frappe CRM and Jetpack CRM are both sales-pipeline tools for restaurants. On our independent rubric, Frappe CRM scores 3.9/5 versus 3.8/5 for Jetpack CRM. Choose Frappe CRM if you're Teams already using Frappe/ERPNext wanting a CRM in the same ecosystem or Budget-conscious sales teams needing unlimited users with no per-seat cost; choose Jetpack CRM if you're Freelancers and solopreneurs managing clients, quotes, and invoices in WordPress or Small businesses wanting a free, simple CRM backed by Automattic.
Side-by-side comparison
| Metric | Frappe CRM | Jetpack CRM |
|---|---|---|
| Editorial score | 3.9/5 | 3.8/5 |
| G2 rating | — | — |
| Capterra rating | — | — |
| Starting price | Free (self-hosted) | Free (core plugin); paid bundles from $11/month billed yearly (Freelancer) |
| Free tier | ||
| Free trial | ||
| Integrations | 6 · WhatsApp, Facebook Leads, Instagram Leads… | 2 · WooCommerce, WordPress user sync… |
| Best for | Teams already using Frappe/ERPNext wanting a CRM in the same ecosystem, Budget-conscious sales teams needing unlimited users with no per-seat cost, Organizations that want a self-hosted CRM with Frappe Framework extensibility | Freelancers and solopreneurs managing clients, quotes, and invoices in WordPress, Small businesses wanting a free, simple CRM backed by Automattic, WooCommerce stores that want customer records synced into a CRM |
| Category | sales-pipeline | sales-pipeline |
| Founded | 2024 | — |
| HQ | Mumbai, India | — |
A teal check marks the stronger option on each measurable row. Ratings are sourced from G2/Capterra with attribution on each listing.
Frappe CRM
- Completely free to self-host with unlimited users
- No per-seat pricing even on cloud plans
- Frappe Framework makes custom fields and automation accessible to non-developers
- Native ERPNext integration for teams using Frappe's ERP
- Setup requires Frappe bench tool — medium-to-high complexity for non-Frappe users
- Relatively modest standalone GitHub community (~2.8k stars)
- Integration ecosystem limited primarily to WhatsApp and Facebook/Instagram leads
Jetpack CRM
- Free core is a genuinely usable CRM with quotes, invoicing, and client portal
- Backed and actively maintained by Automattic (v6.8.3, August 2026)
- Simple flat pricing: Entrepreneur bundle with all 30+ extensions at $17/mo billed yearly
- Data stays in your own WordPress database
- No native marketing automation or visual funnel builder
- Fewer third-party integrations than competing WP CRMs
- 18 one-star reviews on WordPress.org indicate mixed support experiences
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