Our verdict
1CRM and Krayin CRM are both full-suite tools for restaurants. On our independent rubric, 1CRM scores 4.0/5 versus 4.0/5 for Krayin CRM. Choose 1CRM if you're Small-to-mid-size teams wanting all-in-one CRM, order management, and project tracking or Agencies managing client projects alongside CRM workflows; choose Krayin CRM if you're PHP/Laravel teams wanting a self-hosted CRM they can extend or SMEs needing multi-channel support (email, WhatsApp, VoIP).
Side-by-side comparison
| Metric | 1CRM | Krayin CRM |
|---|---|---|
| Editorial score | 4.0/5 | 4.0/5 |
| G2 rating | 4.3/5 (36) | — |
| Capterra rating | — | — |
| Starting price | Free up to 3 users (on-premise Startup Edition); $405/user one-time perpetual (Professional on-premise) | Free (self-hosted) |
| Free tier | ||
| Free trial | ||
| Integrations | 15 · Zoom, Gmail, Google Maps… | 10 · Gmail, Outlook, Yahoo Mail… |
| Best for | Small-to-mid-size teams wanting all-in-one CRM, order management, and project tracking, Agencies managing client projects alongside CRM workflows, Self-hosters wanting a perpetual licence with annual support renewals | PHP/Laravel teams wanting a self-hosted CRM they can extend, SMEs needing multi-channel support (email, WhatsApp, VoIP), Organizations requiring a free, production-ready CRM with 22k+ GitHub community |
| Category | full-suite | full-suite |
| Founded | 2005 | 2021 |
| HQ | Victoria, BC, Canada | Noida, India |
A teal check marks the stronger option on each measurable row. Ratings are sourced from G2/Capterra with attribution on each listing.
1CRM
- Transparent on-premise perpetual pricing with annual support option
- Every tier includes order management and project tracking (no module upsells)
- Free 3-user on-premise Startup Edition with no time limit
- WooCommerce and eCommerce integration included
- G2 review base is small (36 reviews)
- Free on-premise edition cannot be updated as the product evolves
- Enterprise-grade customisation requires the $585/user perpetual Enterprise tier
Krayin CRM
- Completely free under MIT license — no per-user cost
- 22,000+ GitHub stars, actively maintained by Webkul
- Broad multi-channel integrations (VoIP, WhatsApp, social)
- Multi-tenant SaaS deployment support via extension
- Laravel/PHP stack limits non-PHP shops
- Advanced features (SaaS, some integrations) require paid extensions
- UI is functional but less polished than Twenty
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